Privacy Policy

Last Updated: June 19, 2026

AH Caftan ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from our website.

Contact Information

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: info@ahcaftan.com

Address:
4200 Solihull Parkway
West Midlands
Birmingham
United Kingdom

Information We Collect

Information You Provide

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • Customer support communications

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Time zone
  • Pages visited
  • Shopping activity on our website

This information helps us operate, maintain, and improve our website.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases and deliveries
  • Detect and prevent fraud
  • Comply with legal obligations
  • Improve our website and services

Shopify Services

Our online store is powered by Shopify. Shopify may collect and process personal information necessary to provide ecommerce services, including order processing and payment transactions.

For more information about Shopify's privacy practices, please visit Shopify's Privacy Policy.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers only when necessary to:

  • Process payments
  • Deliver orders
  • Comply with legal obligations
  • Prevent fraud and security threats
  • Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your information
  • Correcting inaccurate information
  • Requesting deletion of your information
  • Restricting certain processing activities
  • Receiving a copy of your information

To exercise these rights, contact us at:

info@ahcaftan.com

Cookies

Our website uses cookies and similar technologies to:

  • Enable website functionality
  • Remember shopping cart contents
  • Improve user experience
  • Maintain account and session security

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

Complaints

If you have concerns regarding our handling of your personal information, please contact us at:

info@ahcaftan.com

If you remain dissatisfied, you may contact your local data protection authority in accordance with applicable laws.

Contact Us

AH Caftan

4200 Solihull Parkway
West Midlands
Birmingham
United Kingdom

Email: info@ahcaftan.com